LETTERS TO MAKE YOU LAUGH

December 15th, 2000

From: KathCor@vtbear.com

Subject: Re:Order

Dear Mr. Oster,

Thank you for your interest in purchasing a Vermont Teddy Bear. We here at Vermont Teddy Bear take pride in handmaking our Teddy Bears in the mountains of Vermont, tailored to the specific needs of our customers. Unfortunately, in response to your request, we do not, and have no plans to, manufacture the "Die you stupid cunt-bear" you requested. We here at Vermont Teddy Bear do not make any, as you put it, "mercilessly decapitated" bears, and avoid using our Teddy Bears to deliver that sort of message, as it is contradictory to our company's message of love and celebration. We apologize, and truly appreciate your patronage. The entire Vermont Teddy Bear Company hopes we can look forward to handmaking a bear for you in the future.

Sincerely,

Katherine Corolla

Asst. VP of Marketing

Vermont Teddy Bear Company

Shelburne, Vermont